Chapter 619 - Interrogation is not Conversation
I am far from being a gifted speaker, either on or off the phone. I had problems speaking to my mother simply because we had nothing in common and I preferred not to tell her much about our comings and goings because, well, she mixed with scroungers and layabouts, so I encouraged her to tell of her younger days. However, once she was in a home and towards her end I realised that staff handed her a phone set to speaker mode I gave up calling her. I abhor my words being overheard by unknown listeners. I now find many tire of holding their little phones against an ear and instead lay it down somewhere and set to speaker-phone with me not knowing until I here another voice adding to the dialogue.
The preceding is an introduction to a phone call this afternoon. Her KISA phone rang. Although she was quite close to it, she was unable to move her wheel chair quickly enough, so I reached over and took the phone from its cradle. The voice said "I was just about to hang up it was taking her so long." There may have been about 5 or 6 rings. I later checked from my own phone that ringing to the KISA phone lasted for one minute before dropping out, which is a damn long time. Anyway, I put the KISA phone on speaker and overheard the conversation (for want of a better term) "What's the weather like down there?" When the response from this end was slow "Did you say something?', a pause before our end said one or two words including "Grey". Then "What are you doing?", a long pause from this end "Sewing.", "What are you sewing?' causing confusion at this end because she was not sewing anything but was watching the tennis. I can't recall another one or two questions asked of her before "Oh well, I'll ring you another time" then the caller hung up. Now was that a conversation or a meaningless interrogation?
I have not been of much help to her with the KISA phone, having bought it for her to replace her smart phone which is now used solely to play audio book to her. A smart phone is dangerously confusing in her hands. At first she seemed able to cope with a non-smart phone so I hardly bothered to show her how to use it. I disabled a button on the rear which initiated a call to 0000 and later when someone became irate about repeated "pocket dial" (I think that was the term) calls that I allocated that person to a different button. Also two taps on a button are now needed to initiate a call.
So I decided some re-training was in order.
To Answer a Call - press the button with a green phone symbol on it, then press the same button a second time to put the call on speaker. Press the button with the red phone symbol to end the call.
To Initiate a Call -Two presses on the button labelled with a person's name to call that person. When the person answers press the button with a green phone symbol to put the call on speaker. Press the button with the red phone symbol to end the call.
Completing those few steps was difficult and confusing for her. We will train again tomorrow.
Before Xmas she was looking through a catalogue of gifts. When I asked whether she wanted anything from the catalogue, she said "One of those", pointing to a "smart" phone. I explained (as caringly as I could) that it was too hard to operate. Her smart phone, now a superseded model, is used to play her audio books and I don't think she realises that it is actually a phone..
The only contact she has is with me (how exciting), one Wild Dog carer each day (she can't remember their names) who are here for only 30 minutes to shower and dress her, a once-each-week Skype call with a volunteer in another state and an occasional visit to a doctor when I am her mouthpiece (doctors expect her to answer questions but 10 minute consultations don't include long pauses), she is wheel chair bound and sensitive about her condition so is unable to visit other women in our village and even so, of those she once knew only one still exists but never visits. Pre COVID I once had some respite hours when a carer would stay with her but most of them watched banal TV shows or read a book, perhaps after having attempted to engage her in conversation.
She listens to hours of audio books when in bed. At first I bought Betty Neales novels (perhaps 20 now on her phone) because such innocent romances were unavailable from the local library. Once I realised she failed to recognise the plots on repeated playings I began borrowing audio books on-line from the library. So far she says books from the library are "good".
Our new regime of showers at 1000 is working well, although she wanted to return to bed after showering this morning. And not having carers come each evening to help put her to bed is working well, allowing us the flexibility of eating when we wish and usually I put her to bed sometime after 2100, although recently she has watched tennis, but how much she absorbs of it I do not know..